Return & Exchange Policy
Thank you for shopping at https://hardayalsweets.com/.
If you are not completely satisfied with your purchase, please review our Return & Exchange Policy below. These terms apply to all products purchased through our website.
Interpretation and Definitions
Interpretation
Words with capitalized initials have meanings defined under the following conditions and apply whether used in singular or plural form.
Definitions
For the purposes of this Return & Exchange Policy:
Business / Company (referred to as “We”, “Us”, or “Our”) refers to Hardayal Sweets, located at Opposite Choti Line Railway Station, Avas Vikas Colony, Sitapur, Uttar Pradesh – 261001, India.
Goods refer to the items offered for sale on our website.
Order means a request made by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Hardayal Sweets, accessible at https://hardayalsweets.com/.
You refers to the individual or legal entity accessing or using the Service.
General Return Policy
Products purchased from physical retail stores are not eligible for return or exchange.
Only products purchased through our online website are eligible for return or refund, subject to the conditions mentioned below.
Refund Policy
To be eligible for a refund, you must notify us within 7 days of delivery.
Refunds are applicable only if:
The product was received in a damaged or defective condition
Valid proof of purchase is provided
Clear images of the damaged product are shared for verification
Refund requests made after 7 days or for products without damage will not be accepted.
Once the required details and images are received, our team will review the request. Approved refunds will be processed to the original payment method used at checkout.
How to Initiate a Return or Refund
To request a return, refund, or exchange, please contact us at:
Email: info@hardayalsweets.com
Updates regarding your request will be shared via Email, Phone, or SMS, provided accurate contact details were submitted during checkout.
